Seagate Serial Number

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Simple question, but not obvious on their website, or in any of the various manuals I DL from there. I have two Seagate drives on my desk, that the owner believes are less than two years old. Seagate's online warranty page says the warranty has expired for both, which I can accept, but I'd like to know (and report back to the owner) exactly how old the drives are.

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The two codes, as printed on the drive labels, are '04142' and '04234'. I expect that this is as simple as 'two digit year and three digit day', but I can't find anything to use as a reference and I'm not going to just assume that. Besides, I thought that their drives came with a 3-year warranty.

A look at the drives details. It can be observed the serial number is 3QD0FF2D. All Seagate drives have individual serial numbers that will validate on Seagate’s Warranty Validation page. In this case the counterfeit drive returns ‘Expiration Unknown’, genuine drives will return an Expiration date.


I have been able to establish that one of the two, labeled 'OEM', was sold with a very limited Seagate warranty, so that one probably won't get replaced, but the other one was bought over the counter, so it should be new enough..

I went to the official Seagate website, but not one word about warranty length. I find that very disturbing. Anyone know the warranty length?

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I bought some that were 'Sold by Oceanside Store and Fulfilled by Amazon' and the Seagate web site said they were OEM drives that did not have an end-user warranty. Each drive was in a white box branded with OceanSide Marketplace. I also bought some that were 'Sold by: Amazon.com LLC' and these arrived in the normal brown boxes with the black inserts; and Seagate's site clearly displays a warranty ending 2 years (and 1 month) from now.
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I bought a bare drive and tried to register it on the Seagate web site. Seagate said 'Invalid Serial Number.' I went to their warranty page, entered the part and serial numbers, and Seagate said: 'The product you identified was sold as a system component. Please contact your place of purchase for service.' It appea… see more I bought a bare drive and tried to register it on the Seagate web site. Seagate said 'Invalid Serial Number.' I went to their warranty page, entered the part and serial numbers, and Seagate said: 'The product you identified was sold as a system component. Please contact your place of purchase for service.' It appears Seagate does not provide a warranty on this bare drive, since it was not intended to be sold directly to a retail customer. I see no mention about a warranty on the Amazon web page for this bare drive. The price difference probably makes it worthwhile to buy a retail-packaged drive, rather than a bare drive with no warranty. Buy the bare drive at your own risk. see less I bought a bare drive and tried to register it on the Seagate web site. Seagate said 'Invalid Serial Number.' I went to their warranty page, entered the part and serial numbers, and Seagate said: 'The product you identified was sold as a system component. Please contact your place of purchase for service.' It appears Seagate does not provide a warranty on this bare drive, since it was not intended to be sold directly to a retail customer. I see no mention about a warranty on the Amazon web page for this bare drive. The price difference probably makes it worthwhile to buy a retail-packaged drive, rather than a bare drive with no warranty. Buy the bare drive at your own risk.
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Here's the answer I received from Seagate:
Dear Sean Brady:
Thank you for contacting Seagate Support.… see more
Here's the answer I received from Seagate:
Dear Sean Brady:
Thank you for contacting Seagate Support.
I will be happy to assist you with your inquiry. Selling OEM drives is a legitimate practice. OEM companies, such as HP, DELL, Apple, etc., sometimes order excess quantity of drives. They can and do sell their excess drives to third-party retailers, who can then sell them to consumers. I would be nice that said company's would put an advisory that drives that come from OEMs would not have a Seagate warranty. If you are within the return window for the drive, I would see about returning the unit and then purchasing a unit directly from an Authorized Retailer.
http://wheretobuy.seagate.com/
I understand that customer's many not be willing to understand or are upset with us because of how OEM drive warranties operate. Unfortunately, there is nothing we can do to prevent this.
I hope that this information is helpful. Please reply to this email if you require further assistance or call us at 1-800-SEAGATE. We are available from 8:00 am to 6:00 pm Central Standard Time Monday - Friday.
Regards,
Tito
Seagate Support see less
Here's the answer I received from Seagate:
Dear Sean Brady:
Thank you for contacting Seagate Support.
I will be happy to assist you with your inquiry. Selling OEM drives is a legitimate practice. OEM companies, such as HP, DELL, Apple, etc., sometimes order excess quantity of drives. They can and do sell their excess drives to third-party retailers, who can then sell them to consumers. I would be nice that said company's would put an advisory that drives that come from OEMs would not have a Seagate warranty. If you are within the return window for the drive, I would see about returning the unit and then purchasing a unit directly from an Authorized Retailer.
http://wheretobuy.seagate.com/
I understand that customer's many not be willing to understand or are upset with us because of how OEM drive warranties operate. Unfortunately, there is nothing we can do to prevent this.
I hope that this information is helpful. Please reply to this email if you require further assistance or call us at 1-800-SEAGATE. We are available from 8:00 am to 6:00 pm Central Standard Time Monday - Friday.
Regards,
Tito
Seagate Support

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Hi, I'm a little late to this conversation, but I was just on Seagate's site and pulled this paragraph from it.
'If you purchased the product in a European Economic Area Member State, you will receive the longer of your applicable product warranty period or two (2) years. The warranty period for all components other t… see more
Hi, I'm a little late to this conversation, but I was just on Seagate's site and pulled this paragraph from it.
'If you purchased the product in a European Economic Area Member State, you will receive the longer of your applicable product warranty period or two (2) years. The warranty period for all components other than the main product is ninety (90) days from the documented date of your purchase or two (2) years if purchased in a European Economic Area Member State.'
So, correct me if I'm wrong, but if you just buy seagate peripherals, like drives and stuff, in America, you only get 90 days? But if you purchased it in Europe, you get 2 years? see less
Hi, I'm a little late to this conversation, but I was just on Seagate's site and pulled this paragraph from it.
'If you purchased the product in a European Economic Area Member State, you will receive the longer of your applicable product warranty period or two (2) years. The warranty period for all components other than the main product is ninety (90) days from the documented date of your purchase or two (2) years if purchased in a European Economic Area Member State.'
So, correct me if I'm wrong, but if you just buy seagate peripherals, like drives and stuff, in America, you only get 90 days? But if you purchased it in Europe, you get 2 years?

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Best You Can Get As Far As Something Like a Warranty is located in the upper right corner of this Amazon Web Page,
2 year warranty data recovery plan $9.99
2 year Protection $8.06
There are links taking you to square trade,
Sounds Good To Me.

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I just check mine here:
http://support.seagate.com/customer/en-US/warranty_validation.jsp?form=0
I've had it for a little over 1 year, and it says 'out of warranty' so I'd assume 1 year.

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Newegg has it listed with a 2 year warranty. Haven't found anything to state otherwise..yet. C'mon Amazon, we expect better information. Warranty periods definitely play a major role in my hard drive purchases since I've had to use warranties in the past.
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I received my 4TB drive today and I checked my S/N on seagate and it has a 3 year warranty according to them.
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Answer: NO SEAGATE WARRANTY IF PURCHASED FROM OCEANSIDE. I just confirmed on the Seagate website that the drive I purchased was OEM not intended for retail sale and NOT COVERED BY A SEAGATE WARRANTY. BEWARE
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Seagate Serial Number 2gexppbk 500gb Expansion

LESS THAN 2 YEARS for the drive I received (and returned) today. Very sneaky, making you wait to receive the drive before telling you what the warranty is!
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Seagate Serial Number Checker

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